Account Manager

Highly competitive, based on experience, with a generous bonus structure.

At CIR we are a technology-driven company operating in the exciting and fast-growing Structural Warranty Insurance sector. We pride ourselves on delivering exceptional customer service, building strong relationships, and providing innovative solutions that set us apart in the industry. As part of our continued growth, we’re seeking a proactive and personable Account Manager to join our team and help us maintain and expand our outstanding client relationships.

At CIR we are operating in the fast-paced and ever-evolving structural warranty sector. Known for our exceptional customer service, we work hard to build strong, lasting relationships while delivering innovative solutions that set us apart in the industry. To support our continued growth, we are seeking a driven and personable Account Manager to manage existing clients and secure new business opportunities, with a key focus on achieving sales targets and driving revenue growth.

• Build and maintain strong, long-term relationships with existing clients, acting as their
  main point of contact.
• Proactively identify opportunities to expand services within existing accounts.
• Develop and execute strategies to attract new clients, growing the company’s portfolio.
• Provide personalised support and advice to clients, ensuring their needs are met
  promptly and effectively.
• Collaborate with internal teams to deliver tailored solutions and meet client expectations.
• Monitor client satisfaction and address any issues or concerns to ensure high levels of
  retention.
• Keep up to date with industry trends and developments to identify new opportunities
  and provide informed advice.
• Prepare regular reports on account performance, sales targets, and client feedback.

• Proven track record in sales, account management, or a customer-facing role with a
  strong emphasis on target achievement.
• Exceptional communication and negotiation skills, with the ability to close deals
  effectively.
• Results-driven, self-motivated, and confident in achieving and surpassing sales goals.
• Strong relationship-building skills and a commitment to excellent customer service.
• Highly organised, with the ability to manage multiple accounts and sales pipelines
  simultaneously.
• Familiarity with the structural warranty industry (or a related field) is desirable but not
  essential.
• Proficient in CRM systems and pipeline management.

At CIR, we offer a supportive and collaborative work environment where your ideas and contributions are valued. You’ll have the opportunity to work in a dynamic industry, develop your skills, and make a tangible impact on our company’s success. With excellent prospects for career growth, ongoing professional development, and a commitment to work-life balance, CIR is the perfect place to build a rewarding career.